Shelby Tarleton, Author at Lash Boss Radio

Nov 10

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115 – What to do with varying opinions in the lash industry

By Shelby Tarleton Episodes

Have you ever sat in a class and thought "Oh my gosh, why didn't anyone ever tell me…

Nov 10

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114 – What can you learn from your experience with former employees?

By Shelby Tarleton Episodes

Observing each experience you have as a salon owner can help your company reach new heights. The owner…

Nov 03

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113 – Things that can be turning your clients off

By Shelby Tarleton Episodes No Comments

You lose a client here and there, could it be something you've done? Maybe! Let's explore and get…

Nov 03

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112 – Deep dive into client retention

By Shelby Tarleton Episodes No Comments

What is the disconnect between first time and repeat clients? Can you create an experience that has both…

Nov 03

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111 – To discount or not to discount your services?

By Shelby Tarleton Episodes

This episode helps you retain the value you have for your services by diving into the art of…

Oct 28

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110 – Deep Dive into Prebooking

By Shelby Tarleton Episodes

"I don't know my schedule" "I have to check my calendar and I'll call" Have you heard either…

Oct 28

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109 – Customer Experience vs Customer Service

By Shelby Tarleton Episodes No Comments

In this episode I dive into the differences between customer experience and customer service in the beauty industry.…

Oct 28

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108 – Free ways to enhance the client experience

By Shelby Tarleton Episodes No Comments

Hello everyone! I'm back with a brand new season and some exciting changes. You'll get to enjoy an…

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