A client challenge is exactly what it sounds like: some sort of challenge between you and your client!
A challenge can be something as small as the client didn’t like your music to a client didn’t like the lashes you placed on them. If you document each and every client challenge, big or small, you are able to see trends amongst your clientele and analyze what you can do to improve or prevent future ones!
Over time, you are able to consistently give exceptional client experiences based on what you know could possibly come up.
This episode dives into how to keep track of this information, how to analyze it, and what to do when you have a challenge come up with a client.
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